Proactive Customer Engagement – Building a Better Business
The Secret Behind Exceptional Customer Service
In this class we will cover:
- Why proactive customer engagement is essential for success.
- How to engage with your customers in ways that generate more business.
- How to leverage your current customers into a powerful salesforce.
Instructor: Rich Allen, Tour De Proft
Rich is on a mission. His purpose and passion are focused on one single objective – to help business owners create a Radically-Engaged Team and unlock the power that only comes from having team members who are passionately committed to the long-term success of the business.
Prior to becoming a small business advisor in 2007, Rich was an officer in the U.S. Army and held executive positions with both Texas Instruments and Pella Corporation. Rich holds a B.S. in Accounting from Arizona State University and an MBA in International Business from the University of Texas at Dallas.